The New Normal: How to Support Transition-aged Individuals during COVID-19 Changes

By | NESCA Notes 2020

By: Becki Lauzon, M.A., CRC
Transition Specialist and Consultant

Due to the recent surge of COVID-19, we are all being forced to make changes and adjust to a “new normal.” While these adjustments may be challenging to all of us, the measures being taken to prevent the spread of COVID-19 can be particularly disruptive to and pose enormous stress for individuals of transition-age who also have learning or developmental disabilities. Here are some helpful tips and resources on how to support those individuals in the coming days and weeks.


Many individuals are enrolled in some type of post-secondary education experience, and with many schools extending Spring Break, closing or moving to online learning platforms, it can lead to added stress, worry and anxiety. Below are some helpful tips for students and families on how to gather more information and be prepared.

  • Check in with your school’s office of disability services regarding accommodations and assistance
  • Provide support to your student in sending an email to their professors
  • Watch tutorials on how to navigate online learning platforms
  • Check your school’s website and email daily for important updates


Many individuals hold part time jobs, participate in internships or are involved in volunteer work. It is important to know your employer’s policy related to calling in sick, if you will receive paid time off, etc. Assisting your young adult in creating a script for how to address some of these topics with their manager can help reduce stress associated with missing work and the potential for losing a job.


Job Interviews

Preparing for a job interview is a stressful time! Now with added health concerns, there are certain tips and tools that individuals can use to help ease any of the added nerves. Below are helpful links to assist with planning for a job interview during this time.



Accessing the Community

Utilizing public transportation is a necessity for many individuals to get to and from places within the community (i.e. bank, grocery store, work, pharmacy, therapist appointments, etc.). With increasing health concerns, many people are choosing not to use public transportation, including taxis, Uber, The Ride, etc. Below are some helpful tips on ways we can assist those around us:

  • Delivery services, such as Peapod, Instacart and GrubHub
  • Online sites, such as Amazon to purchase over the counter medications, toiletries, etc.
  • CVS has a delivery option for prescriptions
  • Take advantage of telehealth options for counseling appointments to take place over the phone or via video chat


About the Author

Becki Lauzon, M.A., CRC, works with teens, young adults and their families out of the Newton, MA and Plainville, MA offices. Lauzon has unparalleled experience as a Transition Specialist, Transition Consultant and Vocational Program Coordinator. Lauzon will be providing transition assessment (including testing, functional evaluations and observations) consultation, case management, training and professional development for schools; and transition planning, consultation and coaching for transition-aged students and their parents.


To schedule an appointment with one of NESCA’s expert transition specialists or neuropsychologists, please complete our online intake form


Neuropsychology & Education Services for Children & Adolescents (NESCA) is a pediatric neuropsychology practice and integrative treatment center with offices in Newton and Plainville, Massachusetts, and Londonderry, New Hampshire, serving clients from preschool through young adulthood and their families. For more information, please email info@nesca-newton.com or call 617-658-9800.